Privacy policy
Last updated: September 3, 2026
Nuzzleby, a brand operated by INOLLINE LLC, operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").
Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood how we collect, use, and disclose information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information", we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact details, including your name, address, billing address, shipping address, phone number, and email address.
- Financial information, including payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
- Account information, including account credentials, preferences, and settings.
- Transaction information, including products you view, place in your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as information about past transactions.
- Communications with us, including information you provide when contacting customer support or otherwise communicating with us.
- Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information, including information regarding how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, place an order, or communicate with us.
- Automatically through the Services, including from your device and through cookies and similar technologies.
- From our service providers, including providers that support technology, payment processing, fulfillment, shipping, analytics, and other business functions.
- From our partners or other third parties, where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:
Providing, Tailoring & Improving the Services
We use personal information to provide the Services, process payments, fulfill orders, arrange shipping, facilitate returns and exchanges, manage customer accounts, remember preferences, send account and order notifications, provide product recommendations, and improve the shopping experience.
Marketing & Advertising
We may use personal information for marketing and promotional purposes, including sending promotional communications where permitted and displaying advertisements for products or services on our Services or other websites.
These activities may include advertising based on products you viewed, purchased, or added to your cart and other interactions with the Services.
Security & Fraud Prevention
We use personal information to help authenticate accounts, provide a secure payment and shopping experience, detect and investigate potential fraud or unlawful activity, protect our Services, and maintain the security of our business and customers.
If you create an account, you are responsible for keeping your account credentials secure and should not share passwords or other access credentials with others.
Communicating With You
We use personal information to respond to inquiries, provide customer support, communicate about orders, and maintain our business relationship with you.
Legal Reasons
We may use personal information to comply with applicable laws, respond to valid legal process or lawful requests from authorities, enforce our terms and policies, resolve disputes, and protect our legal rights and the rights of others.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate business purposes and subject to this Privacy Policy.
These circumstances may include disclosure:
- To Shopify, vendors, and service providers that perform services on our behalf, including IT services, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.
- To business and marketing partners that provide marketing or advertising services.
- When you direct us, request that we disclose information, or otherwise consent to a disclosure, such as when information is required to deliver an order or enable a third-party integration.
- To affiliates or within our corporate group, where applicable.
- In connection with a business transaction, such as a merger, acquisition, restructuring, sale, or bankruptcy.
- When reasonably necessary to comply with legal obligations, respond to lawful requests, enforce our policies, or protect our rights or the rights of customers and others.
Targeted Advertising & Data Sharing Choices
We use Shopify to support certain personalized advertising features involving third-party services and online activity.
Depending on where you reside, you may have the right to opt out of certain uses of personal information for targeted advertising or activities considered a "sale" or "sharing" of personal information under applicable law.
You can exercise applicable opt-out rights through our Data Sharing Opt-Out Page.
Relationship With Shopify
Our Services are hosted by Shopify. Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve Shopify's services and the functionality available to our store.
Information submitted through the Services may be transmitted to Shopify and to other third parties that may be located in countries other than the country where you reside.
We may also use Shopify features that incorporate information from your interactions with our store, other merchants, and Shopify to help protect, improve, and grow our business.
In circumstances where Shopify is responsible for processing personal information for its own purposes, Shopify is responsible for responding to applicable requests regarding that processing.
You can learn more by reviewing the Shopify Consumer Privacy Policy and the Shopify Privacy Portal .
Third-Party Websites & Links
The Services may contain links to websites or online platforms operated by third parties.
If you follow a link to a website that is not operated or controlled by us, you should review that third party's privacy and security policies and other applicable terms.
We do not control and are not responsible for the privacy or security practices of third-party websites or platforms.
Information you choose to provide in public or semi-public areas, including social networking platforms, may be visible to other users and third parties.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.
If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us at support@nuzzleby.co to request deletion where applicable.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "sell" or "share," as those terms are defined under applicable law, personal information of individuals under 16 years of age.
Security & Retention of Your Information
No security measure is perfect or impenetrable, and we cannot guarantee absolute security.
Information transmitted over the internet may also be subject to security risks while in transit. Please avoid sending sensitive or confidential information through unsecured communication channels.
How long we retain personal information depends on various factors, including whether we need the information to maintain an account, provide the Services, process transactions, comply with legal obligations, resolve disputes, or enforce agreements and policies.
Your Rights & Choices
Depending on where you reside, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.
- Right to Access / Know. You may have the right to request access to personal information we maintain about you.
- Right to Delete. You may have the right to request deletion of certain personal information we maintain about you.
- Right to Correct. You may have the right to request correction of inaccurate personal information.
- Right of Portability. In certain circumstances, you may have the right to receive a copy of personal information we maintain about you.
- Right to Opt Out of Sale, Sharing, or Targeted Advertising. Depending on applicable law, you may have the right to opt out of certain processing activities considered a sale, sharing, or targeted advertising.
Where applicable, you can exercise data-sharing opt-out rights through our Data Sharing Opt-Out Page.
If you visit our website with a recognized Global Privacy Control (GPC) opt-out preference signal enabled, we may treat that signal as an opt-out request for the relevant browser or device where required by applicable law.
Managing Communication Preferences
If you receive promotional emails from us, you may unsubscribe at any time using the unsubscribe link included in those emails.
Even after opting out of promotional communications, we may still send non-promotional messages relating to your orders, account, transactions, or customer service requests.
Exercising Your Privacy Rights
You may exercise applicable privacy rights through options provided within the Services or by contacting us at support@nuzzleby.co.
We will not discriminate against you for exercising applicable privacy rights. We may need to verify your identity before processing certain requests where permitted or required by law.
Where permitted by applicable law, you may designate an authorized agent to submit a request on your behalf. We may require evidence of authorization and may also ask you to verify your identity directly.
We will respond to valid requests within the timeframe required by applicable law.
Complaints
If you have a complaint about how we process personal information, please contact us at support@nuzzleby.co.
Depending on where you reside, you may also have the right to appeal a decision relating to a privacy request or lodge a complaint with an applicable data protection authority.
International Transfers
We may transfer, store, and process personal information outside the country in which you reside.
Where applicable law requires safeguards for international transfers, recognized legal transfer mechanisms will be used as required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, Services, operations, or applicable legal and regulatory requirements.
When we update this Privacy Policy, we will post the revised version on this page, update the "Last updated" date above, and provide any additional notice required by applicable law.
Contact
If you have questions about our privacy practices or this Privacy Policy, or would like to exercise privacy rights that may be available to you, please contact us by email:
Email: support@nuzzleby.co
Nuzzleby is a brand operated by INOLLINE LLC.